As each item is handcrafted for you, your jewellery will be shipped out to you within 10 working days, however we will aim to make and send your jewellery as soon as possible. If you require your order at short notice please send an email to ladytreedesigns@gmail.com and every effort will be made to meet your requirements.

All orders come packaged beautifully in a hand stamped grey recycled pillow box with biodegradable ribbon and a cotton/silk drawstring bag for you to store your new jewellery in.

UK & Channel Islands
Royal Mail 1st Class Signed For: £4.40

Royal Mail Special Delivery: £6.45

Rest Of The World
International Tracked & Signed: £8.80

Royal Mail aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.

Please note:

Once we dispatch your item, we have no influence over shipping times.

It is the buyer’s responsibility to pay for any customs fee’s for overseas destinations. Please check this before placing your order.

Returns

If you’re not completely happy with your purchase, please contact us within 14 days and return the item/s in the original packaging within 30 days from day of purchase and a full refund minus postage will be given. Refunds cannot be given on custom or personalised items unless faulty.

Please bear in mind that each item is individually handcrafted, so every piece is unique and may differ very slightly in size and shape from the photos.

Wear and tear is to be expected, but if you have any problems with your jewellery that could be down to materials or craftsmanship within the first year, just get in touch to enquire about free repair.

Organic by name. Organic by design.